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Delete account and data request

Delete Account

If you want to request deletion of a SOtask account or associated personal data, use the process below. This page is public so users and App Store reviewers can clearly understand how account deletion requests are handled within an organization-based service.

How to request deletion

To request deletion of a SOtask account or related personal data, email support@sotask.app and identify the organization and account involved.

  • Account deletion requests should be submitted by an authorized admin or manager responsible for the account or team.
  • If you are not an admin or manager, contact your organization’s administrator or support contact first.
  • SOtask may request minimal verification to confirm account ownership, organizational authorization, or request legitimacy before processing deletion.
  • Once verified, SOtask will review the request and process eligible deletion actions within a reasonable time.

Important limitations

Because SOtask may operate in organization-managed environments, some records may need to be retained even after a deletion request is reviewed.

  • Some account actions may depend on approval from the relevant admin or manager.
  • Certain records may be retained where necessary for legal compliance, security review, fraud prevention, or dispute handling.
  • Operational records may require limited retention where they are tied to organizational obligations or legitimate service documentation.
  • If a request cannot be fully completed, SOtask will explain the applicable limitation in the response.

Related pages

For broader privacy questions or general support before requesting deletion, use the public privacy and support pages linked in the site navigation and footer.