Support

Public support for users, teams, and account issues.

The SOtask support page is intended to provide a clear public contact route for app users and operational teams. If you need help with account access, workflow behavior, notifications, or technical issues, contact our support team.

Email support@sotask.app Delete account request

Support channel

Email: support@sotask.app

Response expectation

SOtask generally aims to respond within 2 business days, depending on issue volume and verification needs.

When to contact support

Common help categories

Login, account access, and credential-related issues.
Questions about task visibility, operational workflows, or team coordination in the app.
Technical problems, unexpected behavior, or app instability.
Push notification or alert delivery issues.
Privacy requests, admin- or manager-authorized account deletion requests, or data-related questions.

How to report an issue

Information that helps us assist faster

Describe what happened and what you expected to happen.
Include the email address associated with the account or organization, if available.
Share the approximate date and time of the issue and the device platform involved.
For bugs, include screenshots or steps to reproduce the issue whenever possible.

Related public pages

Need privacy, account, or legal information?

You can also use the public privacy policy, terms, contact, and delete account pages linked below.